Plan Juice, LLC respects the privacy of its customers and takes its obligations to protect the privacy of its customers seriously. This policy describes the personally identifiable information that Plan Juice LLC collects from its customers and prospective customers and the steps that we take to safeguard such information.
WHAT IS "PERSONALLY IDENTIFIABLE INFORMATION"?
"Personally Identifiable Information" consists of information that can be associated with a specific individual or entity, or permits the individual or entity to be contacted either physically or online. This information includes, for example, a customer's name, address, telephone number and email address.
WHY DOES Plan Juice LLC COLLECT PERSONALLY IDENTIFIABLE INFORMATION?
Plan Juice LLC recognizes that any personal information is very important to you, and that you should have a right to control the use and dissemination of that information. Therefore, Plan Juice LLC collects Personally Identifiable Information for a variety of purposes, all geared toward making your experience as a client or prospective client a positive one. Plan Juice LLC may collect and use Personally Identifiable Information for any of the following purposes:
- To provide and/or change service you request to purchase;
- To provide you with Customer Service;
- To ensure that our website is customer friendly, informative and easy to access;
- To create new services that may be of interest to you;
- To protect our customers, employees or property (e.g., to investigate fraud, harassment or other types of illegal activity);
- To bill you, run credit checks, or to initiate debt collection;
- To anticipate and resolve problems with your Plan Juice LLC order; and
- To inform you of the new products, services, promotions or other marketing initiatives.
Typically, Plan Juice LLC will provide you with a choice to opt out of our marketing activities. If no opt-out choice is available, please contact Plan Juice LLC at the address or telephone number listed in the "Contact Us" portion of our website, and a Plan Juice LLC representative will process your request. Once your opt-out request has been processed, Plan Juice LLC will respect your request to decline to receive further direct marketing communications.
WILL Plan Juice LLC DISCLOSE MY INFORMATION TO ANY THIRD PARTIES?
The information collected by Plan Juice LLC will only be used internally at Plan Juice LLC, subject to the limited circumstances listed below. Unless you give us your express consent, Plan Juice LLC will not disclose your information to third parties who want to market products to you. When Plan Juice LLC uses agents, contractors or other third parties to perform services on its behalf, and those third parties have access to your Personally Identifiable Information, Plan Juice LLC will require that those third parties are subject to a confidentiality agreement so that your information is protected.
WHAT ARE THE LIMITED CIRCUMSTANCES UNDER WHICH Plan Juice LLC WILL DISCLOSE PERSONALLY IDENTIFIABLE INFORMATION TO THIRD PARTIES?
Plan Juice LLC may be required to disclose your Personally Identifiable Information to comply with applicable law. For example, Plan Juice LLC may be required to disclose certain information under a subpoena, a court order, or as required by a regulatory or administrative agency (e.g., in response to a customer complaint). Additionally Plan Juice LLC may disclose this information if we, in good faith, believe that this information is necessary to identify, contract or bring legal action against individuals who may be a threat to public safety.If Plan Juice LLC is required to or decides to stop providing Service, or sell or transfer parts of its business to unaffiliated companies, Plan Juice LLC will provide only that portion of your Personally Identifiable Information that will allow these companies to offer you the same or similar services or as to accomplish our business objectives. Be assured that these unaffiliated companies will be bound by confidentiality requirements and will be obligated to keep Plan Juice LLC customer information confidential.
HOW DOES Plan Juice LLC COLLECT PERSONALLY IDENTIFIABLE INFORMATION?
Plan Juice LLC collects Personally Identifiable Information in various ways, such as over the phone, over the Internet (if you transact with us online), or when you complete an application form for one of the products or services that we offer or promote. Plan Juice LLC collects personal information directly from you at the time when you purchase Plan Juice LLC services. Plan Juice LLC may also collect personal information from third parties such as:
- Credit reporting agencies;
- Plan Juice LLC's affiliate/referral program; or
- Other entities who supply services to us related to the provision of business consulting services provided to you.
If you do not want Plan Juice LLC to have your Personally Identifiable Information, please do not submit it to Plan Juice LLC Be advised, however, that this may interfere with Plan Juice LLC's ability to effectively resolve any customer service related issues you may have.
WHAT ABOUT PERSONALLY IDENTIFIABLE INFORMATION SPECIFIC TO THE Plan Juice LLC SERVICES OR THE WEBSITE?
For clients of Plan Juice LLC Services, or for those individuals that access Plan Juice LLC's website or web-based tools via the Internet, Plan Juice LLC may store information on your computer in the form of a "cookie" or similar file. Cookies allow Plan Juice LLC to conduct additional market research into the users of our website and products, and will allow us to develop ways to improve our website and services. If you do not want a "cookie" or similar file stored on your computer, Plan Juice LLC recommends that you consult with your Internet browser instructions or "help" command to erase, block or monitor the cookies attached to your hard drive.
Plan Juice LLC also uses third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to Plan Juice LLC's and other websites in order to provide advertisements about goods and services of interest to you on the Plan Juice LLC website.
Additionally, from time to time, Plan Juice LLC collects information about visits to our website, session lengths, bit rates and the number of messages and bytes passed. This Internet usage data is not resold, and is only used on a macro scale (i.e., aggregate basis) to evaluate the Plan Juice LLC website. Plan Juice LLC may also contract with third parties that use "web beacons" on the Plan Juice LLC website. These web beacons are used to track the performance of our marketing efforts with respect to the Plan Juice LLC services and no personally identifiable information is collected in the process. This non-Personally Identifiable Information may also be gathered and used for general advertising and/or market research, but shall be authorized by Plan Juice LLC in advance.
Plan Juice LLC will not read your outgoing or incoming email, private chat or instant messages. Subject to applicable law, Plan Juice LLC may store messages for a brief period of time and could be compelled to disclose those messages to comply with applicable law as described in the section titled "What are the Limited Circumstance Under Which Plan Juice LLC Will Disclose Personally Identifiable Information to Third Parties"?
DOES Plan Juice LLC USE ANY SECURITY MEASURES TO ENSURE THE PRIVACY OF MY PERSONALLY IDENTIFIABLE INFORMATION IS MAINTAINED?
Yes. Plan Juice LLC takes all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only be authorized persons, and uses Secure Sock Layer ("SSL") software to provide secure sessions for our visitors.
CAN I ACCESS THE PERSONALLY IDENTIFIABLE INFORMATION I HAVE PROVIDED TO Plan Juice LLC?
Yes. Plan Juice LLC will allow you to review or update the available personally identifiable information that Plan Juice LLC received directly from you (not from any third parties) by accessing your account online, or by contacting Plan Juice LLC at the address or telephone number listed in the "Contact Us" portion of our website. In order to ensure your privacy is maintained, Plan Juice LLC may ask for information to verify your identity prior to granting you access to your information.
Any changes made to this agreement will be posted on our website, customer control panel or emailed to you within 72 hours of any changes.
HOW CAN I SUBMIT A PRIVACY COMPLAINT TO Plan Juice LLC?
Please submit any complaints about breaches of your privacy in writing by contacting Plan Juice LLC at the address listed in the "Contact Us" section of our website.
WHAT ABOUT THE PROTECTION OF CHILDREN?
Plan Juice LLC does not actively or knowingly collect any Personally Identifiable Information from individuals under 18 years of age. Where appropriate, Plan Juice LLC will instruct children not to submit such information to our website advertisements without the consent of a parent or guardian. If a parent or guardian is concerned that a child may have submitted Personally Identifiable Information to Plan Juice LLC without their consent, that parent or guardian may contact Plan Juice LLC at the address or telephone number listed on the "Contact Us" section of our website and request that this information be removed from our records.
Copyright © 2010, Plan Juice, LLC. All rights reserved.